Privacy Policy Last Updated 2 January 2016


Please read the following Privacy Policy carefully before using the DocumentAlchemy website, API, software or related services.

DocumentAlchemy's Privacy Policy describes the information we collect and how we use it. By accessing or using our Service you agree to this Privacy Policy and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means, including offline, or from other sources. Any Capitalized terms that are not defined in this Privacy Policy shall have the meaning given them in our Terms of Service.

How we collect and use information

We collect the following types of information about you:

Information you provide us directly:

Account Information: We may ask you for personal information such as (but not limited to) your username, first and last name, and e-mail address when you register for an account, or when you correspond with us. We use Account Information to identify your account, determine the content and services you have access to, and generally to provide and improve upon the features and functionality of the Service. We also use this information to communicate directly with you, such as to send you email messages or push notifications. We do not rent or sell this information to advertisers or other third parties.

Your Data: While using the Service, you might submit proprietary documents, files and other data for processing through our Service. It may be necessary for us to copy, store or process Your Data (as you designate), only for the purpose of providing and improving the Service (and for no other purpose).

Information you provide us indirectly:

Log Data: Like many site operators, we collect information that your browser or API client sends whenever you visit or use our Service ("Log Data"). These Log Data may include (but are not limited to) information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies: Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use Cookies and Log Data in aggregate form to monitor and improve the Service.

Information Sharing

We may share your information with third parties, but only in specific circumstances.

Third-Party Service Providers: We will provide your information to third-party companies to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service and to assist us in our marketing efforts. We direct all such third-party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on DocumentAlchemy's behalf.

Advertisers of Third-Party Products and Services: We do not share, sell or rent your personal information to third-party advertisers for their marketing purposes. In the unlikely event that we wish to share your information for this purpose in the future, we will first ask for your consent.

Safety, Security and Compliance with Law: Your information, and the contents of documents and files you have submitted to us, may be accessed and disclosed (i) in response to legal process (for example, a court order, search warrant or subpoena); (ii) when we have a good faith belief that we are required to disclose the information in response to legal process; (iii) in other circumstances in which DocumentAlchemy believes the Services are being used in the commission of a crime (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction); (iv) when we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; and (v) when necessary either to protect the rights or property of DocumentAlchemy including to enforce our Terms of Service or for us to render the service you have requested.


The security of your Account Information and Your Data is critically important to us. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Account Information and Your Data, we cannot guarantee its absolute security.

Changes to this Privacy Policy

This Privacy Policy is effective as of ‚Äč2 January 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time. You should periodically check this Privacy Policy for updates. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing notice on our website. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about this policy, please contact us.

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